If you cannot attend the show and wish to activate insurance protection :

Step 1 : please visit this page to file a claim for compensation

Your insurance contract/policy number is indicated in the confirmation email you received after subscribing.

If you cannot find your insurance contract/policy number, then click on the link "I did not receive a policy number".

Step 2 : Send all documents requested by Allianz.

Step 3 : Once the request has been validated by Allainz, refund will be processed by bank transfer.

Customer service

By phone: + 33 (0)1 70 91 76 08 (Monday to Friday from 9 am to 6 pm)

For more information, please refer to the terms and conditions. 

To read the information notice, click here