If you are no longer in possession of the credit card that has been used for payment (because it has expired or because your card has changed), we invite you to bring the following documents in order to collect your tickets in store :
- a statement of account showing the debit corresponding to your order,
- your ID,
- the number of the order (which appears on the order confirmation email).
Upon presentation of these documents, the store will contact our customer service for permission to edit.